Remote Server monitoring (RM)
We provide an easy to use platform for clients to remotely monitor their Windows servers and other network devices 24 x 7 from any web browser anywhere in the World. It takes 5 minutes to set up and can cost as little as 50p per day to remotely monitor a server 24 x 7
You can view our demo servers live through this online demonstration of 'Server and network device monitoring'
For this demo, we are using 2 servers based at our Chippenham office. One is a small departmental server with no faults, 'SC-DATA1', and the other one has a lot of deliberate faults, 'DEMO'
Embedded in Server and network device monitoring is an asset tool capable of fully auditing all of your servers, PCs and laptops. This provides an inventory of all hardware, and licenced or unlicenced software.
We have briefly covered the features of Server and network device monitoring here, however if you would like a full live interactive demonstration please call us on
01249 476 105 or email us
info@sc-it.co.uk
Server names and specifications:
SC-DATA1
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Hardware:
HP Proliant ML350 G4, 1Gb RAM, 1 x 72Gb RAID 1 array (configured under Windows at the software level) and 1 x 72 DAT backup device |
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Software:
Microsoft Small Business Server 2003 STD (including all embedded applications) and Sophos SBE 2.0 |
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Known faults
Since installation – none |
DEMO
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Hardware:
HP Proliant DL360 G2, 2Gb RAM, 1 x 36Gb RAID 5 array (configured at the hardware level with an embedded 5i RAID controller) |
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Software:
Microsoft Windows Server 2003 STD and Exchange 2003 STD |
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Known faults
Since installation – The Print Spooler and WWW publishing services have stopped, the RAID 5 array has one failed drive and there are various errors in the event logs |
Instructions and logon credentials for the demo:
URL
dashboard
http://dashboard.sc-it.co.uk
Logon name
view@sc-it.co.uk
Password
*Servers99
Once you have logged onto the dashboard you will be presented with an overview of the monitored network
Fault detection:
The following dashboard will be displayed with DEMO reporting some faults and there may also be some minor faults on SC-DATA1
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Click on 'Chippenham' on the left hand menu to display all of the servers at that location, servers with faults are shown with a red cross
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At the bottom of the screen you will see all of the health checks on DEMO
Faults shown here are the services for WWW publishing and the Print spooler, as well as a timeout on the RAID array
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Technical FAQs
Q How does Server and network device monitoring work?
A An agent is installed on every device requiring monitoring, the agent then runs as a Windows service. The agent uses 5Mb of RAM and 2.4Mb of disk space
Q Which operating systems are supported?
A Server - Microsoft NT4 or higher. Desktop - Windows 2000 or higher
Q How much server utilization and LAN / Internet bandwidth is used?
A The agent barely registers itself within Task Manager on a Windows server, and the data sent from a monitored server to our central servers is approx 400-600 bytes. The data is sent every 5 or 15 minutes depending on your SLA requirements (This averages out at 2.5 and 7.5 minutes for new alerts)
Q What about security issues?
A The agent only uses outbound http communications, therefore there is no requirement for any inbound ports to be open on your network. The agent itself is only accessible to our Technical staff who have the 'key'
Q Does the Dashboard require any software?
A No. The Dashboard runs under Internet Explorer or Firefox, so you can run it from any Internet enabled PC or from a compatible mobile phone
Q How much does Server and network device monitoring cost?
A If your server is already managed by us, we can monitor the server 24 x 7 for as little as 50p per day (a full price list will be sent to you in your sign up email)
For a full list of packages and prices, click here (this link will open a PDF)
For a full list of packages and prices, click here |
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ASSET MANAGEMENT |
Click on the 'Asset tracking' tab on the bottom left of the screen and you will be able to track all of the hardware and software details of every scanned device on your network
The menu on the left shows an inventory of our 2 servers, with the results being displayed in the right pane
Reports:
Under the reports menus are 3 reports, Modification Report, Software License Check and Client Inventory Report
Modification Report
Displays all hardware and software changes on your devices over a specified time frame
Software License Check
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Displays an inventory of all installed software on all scanned PCs, laptops and servers |
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Our example here shows 3 red crosses against 3 different packages, this is why |
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Google, because we have decided to show Google applications such as Picasa and Earth as non approved applications, any machine with these applications installed will be flagged in the report with a red cross |
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SC monitoring is the software tool used to monitor each server, we have told the asset Manager software that we have only one licenced copy. As it is installed on 2 servers, this has been flagged as a potential breach of copyright |
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Sophos, again the servers are shown to be running more copies than they are licenced for |
Client Inventory
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Displays a full hardware inventory of every scanned device on the network |
For a FREE 30 day trial click here, or call 01249 476 105 or email on
info@sc-it.co.uk
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